Requirement
The challenge
- The airline needed to deploy an aircraft quality and safety management system in accordance with the guidelines set by the International Air Transport Association (IATA).
- The system needs to capture all the incidents reported during the routine quality checks of aircraft.
- A reporting and analysis solution was needed to analyse the incidents and take action accordingly.
Solution
What we did
- Our in-house developed Analytecs™ product is deployed for reporting on incidents during quality checks and inspections.
- Data is captured on a near-real-time basis (less than 15 minutes) from the quality management system into the reporting database.
- Canned reports and data exploration capabilities are built into the product.
Tools Analytecs™
Outcomes
What changed for the client
- Real-time access to incidents on quality and safety management.
- Quality-check inspectors can capture and report incidents to management in real time.
- Better visibility of the root cause of incidents, and proactive action to avoid repeating the same mistakes.
- Search and exploration capabilities to evaluate the most common incidents and enable safer aviation.