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Industry 03 · Retail, FMCG & Distribution

Every store, channel, route and rep on one daily view.

Consumer businesses generate the most operational data and get the least time to use it. We join point-of-sale, ERP, loyalty and field-sales data into marts that serve a daily decision cycle, and integrate procurement across the ERPs a business has accumulated.

Typical start
Sales & loyalty mart or procurement pilot
Services
Engineering · BI · integration · process mining
Audiences
Commercial · supply chain · finance · field sales
Regions
Middle East · Asia Pacific · Europe
CONSUMER DATA LANDSCAPE · STORES & CHANNELS → MART → DAILY DECISIONS SOURCESDATA MARTDECISIONS POS · loyalty ERP (JDE · SAP) Field-sales apps Sales & loyalty mart Daily sales · KPIs Campaigns · baskets Routes · reps NEAR REAL TIME · MULTI-STORE · MULTI-COUNTRY

Who we work with

  • Hypermarkets & retail chains
  • FMCG & consumer goods
  • Food & beverage
  • Wholesale distribution
  • Procurement & supply chain
Overview

Retail, FMCG & Distribution

Retailers, consumer-goods companies and distributors run on a daily cycle — sales, campaigns, routes, replenishment, procurement — that cannot wait for month-end consolidation. Yet the data behind those decisions sits in point-of-sale and loyalty systems, one or more ERPs, cloud field-sales tools on reps’ devices and procurement platforms, across stores, countries and time zones.

The job is to join those sources at volume and near real time into marts built for the questions the business asks every morning, to open them to self-service, and — where procurement or distribution runs across many systems — to integrate the process itself so it runs the same way in every market.

The challenges we solve

Where data pays back in retail

No view across stores and time zones

Dozens or hundreds of stores, high data volumes and consolidation that takes too long — so campaign efficiency and loyalty cannot be measured while they still matter.

Primary and secondary sales apart

Primary sales in the ERP, secondary sales in a field app on reps’ devices, financials in another system — and management needing all three together, daily.

Decentralised procurement

Procurement spread across many ERPs and markets, with quality, wastage and inefficiency as the result.

BI projects that never land

Complex, dynamic processes on which standard BI implementations stall for years, leaving decisions unsupported.

How we help

Services for retail

Outcomes

What changes

  • Management sees consolidated sales, campaigns and loyalty daily instead of at month-end.
  • Visibility across channels, routes, products, brands, reps and discounts.
  • Route optimisation and cost-per-call metrics used to run the field.
  • A single procurement process across markets, without middleware.
Systems we work with Point-of-sale systemsLoyalty platformsJD EdwardsSAP ECCSAP AribaCloud field-sales applications
FAQs

Questions we're asked in retail

Yes — that is the core of our consumer work: point-of-sale and loyalty data across stores, ERP data for primary sales and financials, and cloud field-sales data from reps’ devices, joined in one mart with near-real-time latency.

A first domain — sales, loyalty or procurement — is typically live in six to twelve weeks, and marts are designed to go live across all stores at once without impacting trading.

Yes. We integrate multiple ERPs with procurement clouds such as Ariba — master data on a schedule, transactions in real time — with global templates for multi-country roll-outs.

Yes. Multi-country, multi-time-zone consolidation is a standard design consideration in our consumer platforms.

Proof & perspectives

What we have delivered in retail

Engagements written up in the client's own numbers, and the perspectives our team has published for this sector.

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